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Effective Date: 1 April 2026
By proceeding with payment on mavkhouse.com, you acknowledge that you have read and agree to these Payment Terms & Security policies.
We accept the following payment methods:
Note: All payments are processed in the currency of your country. Exchange rates are applied at the time of payment.
Secure Processing: All payments are processed through encrypted, PCI-DSS compliant payment gateways (Razorpay). We do not store your full card details on our servers.
Payment Confirmation: You will receive an order confirmation email immediately after successful payment.
Processing Time: Payments are typically processed instantly. However, some bank transfers may take 24-48 hours to clear.
By completing your payment, you confirm that you have read and agree to:
Product Price: The base price of the item(s) in your cart.
Shipping Charges: Based on your delivery location and selected shipping method. Free shipping may apply for orders above a certain amount.
Taxes: Applicable GST or VAT is calculated based on your delivery address and included in the final amount.
Discounts: Any applicable coupon codes or promotional discounts are deducted before final amount.
Final Amount: The total shown at checkout is the final amount you will be charged. No additional hidden charges will be applied.
Multi-Currency Support: Our website supports multiple currencies based on your location.
Exchange Rates: Rates are updated periodically based on live market rates. The exchange rate applied is the one current at the time of payment.
Dynamic Pricing: Prices in different currencies may vary slightly due to exchange rate fluctuations.
If Your Payment Fails: Your card will NOT be charged. You will receive an email notification explaining the reason for failure.
Common Reasons for Payment Failure:
Please try again or contact your bank for assistance. If the issue persists, reach out to us at support@mavkhouse.com.
If You've Been Charged Twice: Do not panic. This sometimes happens due to network delays. Please:
Fraud Detection: We use advanced fraud detection systems to protect your transactions. Suspicious orders may be flagged for verification.
Your Information: We use SSL encryption to protect your personal and payment information. All data is securely stored.
3D Secure Authentication: For added security, your bank may request additional verification (OTP, password, etc.) during payment.
No Storage of Card Details: We do not store your complete card information. Only your payment gateway stores encrypted payment data.
By entering your payment information, you authorize:
If you sign up for any subscription service (if offered), you authorize us to charge your card on a recurring basis. You can cancel anytime by:
We will provide advance notice before charging you for recurring payments.
In Case of Dispute: Contact us immediately at support@mavkhouse.com with details of your concern.
Before Requesting a Chargeback: Please contact us first. We can often resolve issues quickly and avoid the chargeback process.
Chargeback Process: If you dispute a charge through your bank, we will provide all transaction details to your bank for verification. We reserve the right to dispute fraudulent chargebacks.
For information on how to request a refund or cancel your order, please refer to our Refund & Cancellation Policy.
Payments are processed through third-party gateways (Razorpay). By making a payment, you agree to their terms of service as well. We are not responsible for issues arising from gateway outages or technical failures beyond our control.
For international orders, additional taxes, duties, or customs charges may be required upon delivery. These are:
MAVK House and our payment processors are PCI DSS Level 1 compliant, ensuring the highest standard of card data security.
If you have questions about your payment:
Email: support@mavkhouse.com
Response Time: We respond to payment inquiries within 24 hours on business days.
These Payment Terms may be updated periodically. We will notify you of significant changes. Continued use of our payment system constitutes acceptance of any changes.
By completing your payment, you agree to these Payment Terms. For more information about your rights, visit our Terms & Conditions or Privacy Policy.